The Holiday Inn Vanuatu Resort
Throughout the COVID-19 pandemic, our team has remained committed to working with our local and trusted health and safety organisations Vanuatu to implement additional measures to ensure the wellbeing of our guests and colleagues.
Building on this work, we have implemented the IHG Clean Promise, where the rigorous cleaning procedures of our IHG Way of Clean program has been expanded and developed with experts from Ecolab and Diversey – both world leaders in hygiene and cleaning technologies and services.
we are enhancing the travel experience by redefining cleanliness. We assure you that good isn’t good enough. We’re committing to the highest levels of cleanliness that meets your standards and gives you greater confidence and peace of mind. And if that isn’t what you find when you check-in, then we promise to make it right.
Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.
As the world adjusts to new travel norms and expectations, we have enhanced the experience for our hotel guests by redefining cleanliness and supporting your personal wellbeing throughout your stay.
Reception: Reduced contact at check-in, touchless transactions, sanitizer stations, sanitised key-cards, paperless check-out
Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centers and lounges
Guest Room: Visible verification of sanitised items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols
Food & Beverage: New standards and service approach to buffets, banquets, room-service and catering
Enabling the personal wellbeing of guests and colleagues is key. IHG is working closely with a team of medical experts at the world-renowned Cleveland Clinic to develop guidance and resources for hotel teams on returning to work and keeping guests safe in this new environment, which may include:
Book online or call
+678 34000
Holiday Inn Resort Vanuatu
PO Box 215
Tassiriki Park, Port Vila, Vanuatu
T. +678 34000
F. +678 22461
E. reservations.vanuatu@ihg.com
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